description
Описание вакансии
Fluent English and Russian Customer Support Consultant crypto remote
#удаленка
Company: SupportYourApp
Salary: $63k - $114k estimated
🔹What you will do:
-Provide exceptional customer support in the blockchain sector via chats and emails
-Build positive and long-lasting relationships with customers
-Meet team KPIs
-Always be up-to-date with cutting-edge technology
-Securely work with customers’ sensitive information
-Apply the latest and greatest customer happiness practices
-Maintain working knowledge of our client’s products and services
-Communicate with developers and other departments of various IT companies
🔹What you need to succeed in this role:
-Excellent English and Russian language (at least C1 for both spoken and written)
-Experience in customer service
-Personal or professional experience in crypto is a must
-Analytical and research skills
-Positive and responsible attitude
-Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Contact:
🔥 / @best_itjob / @it_rab
#удаленка
Company: SupportYourApp
Salary: $63k - $114k estimated
🔹What you will do:
-Provide exceptional customer support in the blockchain sector via chats and emails
-Build positive and long-lasting relationships with customers
-Meet team KPIs
-Always be up-to-date with cutting-edge technology
-Securely work with customers’ sensitive information
-Apply the latest and greatest customer happiness practices
-Maintain working knowledge of our client’s products and services
-Communicate with developers and other departments of various IT companies
🔹What you need to succeed in this role:
-Excellent English and Russian language (at least C1 for both spoken and written)
-Experience in customer service
-Personal or professional experience in crypto is a must
-Analytical and research skills
-Positive and responsible attitude
-Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Contact:
🔥 / @best_itjob / @it_rab
tips_and_updates
Как откликнуться эффективно
- arrow_right1–2 релевантных кейса (ссылки/скриншоты)
- arrow_rightСроки и формат работы (когда на связи)
- arrow_right2–3 уточняющих вопроса по задаче
handshake
Рекомендации работодателю
- arrow_rightОпишите результат и критерии приёмки
- arrow_rightУкажите бюджет/вилку — это повышает качество откликов
- arrow_rightСразу обозначьте сроки и доступность по коммуникациям
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