Специалист поддержки

Location: Екатеринбург, Russia (hybrid with option to remote after 3 months)

Salary: От 69 000 ₽ в месяц (gross)

Точка — IT-компания, создающая онлайн-банк и продукты для развития бизнеса.

What you will do

• Help entrepreneurs understand and use the online bank and related services.
• Assist clients with tariff selection, acquiring, loyalty programs, and accounting.
• Work autonomously with clients without strict scripts or bureaucratic delays.

Requirements

• Experience working with clients; experience with legal entities is a plus.
• Good communication skills and ability to explain complex topics clearly.
• Self-organization and ability to work without supervision.
• Willingness to learn new information and software.

Culture & Benefits

• Official salary from day one with transparent tax information.
• Flexible 5/2 schedule with floating start times between 07:00 and 18:00.
• Option to work remotely after 3 months; comfortable office in Екатеринбург.
• Freedom in work approach without strict plans or dress code.
• Comprehensive training and mentorship programs.
• Access to 500+ free courses for skill development and career growth.
• Health benefits including DMS, psychologist support, and extra days off after probation.
• Partner discounts on educational platforms.