Специалист поддержки эквайринга

Location: Remote (Russia), occasional business trip to Екатеринбург

Salary: from 69,000 ₽ per month before taxes

Точка — IT-компания, создаёт онлайн-банк и продукты для предпринимателей.

What you will do

• Assist entrepreneurs with payment acceptance products including online cash registers and acquiring services.
• Resolve client issues independently without bureaucratic delays or scripts.
• Communicate clearly and respectfully with clients via chat and phone.

Requirements

• Must have experience working with clients; experience with legal entities is a plus.
• Ability to self-organize and work without supervision.
• Willingness to learn new information and software.

Culture & Benefits

• Official salary from day one with transparent tax information.
• Flexible 5/2 schedule with floating start times between 06:00 and 15:00.
• Remote work with rare office visits and annual team trips to Екатеринбург.
• Freedom in work approach without strict plans or dress code.
• Comprehensive training and mentorship programs.
• Access to 500+ free courses for skill development and career growth.
• Health benefits including DMS, psychologist support, and extra days off after probation.
• Partner discounts on educational platforms.

What is unique

• Leadership culture without micromanagement.
• Continuous knowledge sharing and personal development.
• Autonomy in decision-making and product influence.
• Work from anywhere with initial office presence recommended.