Client and Partner Relations Expert (IT)

TL;DR

Client and Partner Relations Expert (IT): Assisting entrepreneurs in establishing partnerships and managing client relations with an accent on payment processes and documentation. Focus on organizing payment procedures, communicating with clients, and ensuring compliance with currency regulations.

Location: Remote or Saint Petersburg

Salary: From 97,000 ₽

Компания

Точка is an IT company developing an online bank and over 60 services for various business needs.

What you will do

• Act as a liaison between clients and partners, gathering and relaying information.
• Organize and oversee payment processes, assist in drafting payment agreements and other documents.
• Maintain a registry of all payments and make timely adjustments.
• Communicate with entrepreneurs via chat or phone.
• Evaluate currency control documents and issue confirmations.
• Collaborate with other teams on currency control improvements.

Requirements

• Strong understanding of currency legislation, including Central Bank Instruction No. 181-I and Law No. 173-FZ.
• Experience in drafting agency agreements and related documents.
• Able to handle large volumes of information.
• Excellent communication skills and ability to explain complex topics clearly.
• Self-organized and able to work independently.
• Willingness to learn and adapt to new information and software.