description
Описание вакансии
#vacancy
🚀 Chief Customer Support Officer (iGaming)
💼 Key Responsibilities:
• Develop and execute long-term customer support strategies to boost satisfaction and loyalty
• Lead and manage the customer support team
• Handle risk and incident management effectively
• Optimize processes using modern tools (CRM, AI solutions) to improve efficiency and service quality
• Analyze customer interaction data and provide actionable reports to senior management
• Collaborate with Legal, Sales, Marketing, and other teams for a unified customer service approach
🎯 Candidate Requirements:
• Minimum 5 years in senior customer service roles in iGaming
• Strong leadership skills and experience in high-pressure, high-responsibility environments
• Excellent analytical, communication, and negotiation skills
• Hands-on experience with modern CRM and customer support tools
• Fluent in English and Russian or Ukrainian
➡️ Apply: Send CV to
📲 Or via Telegram:
#apercon
🚀 Chief Customer Support Officer (iGaming)
💼 Key Responsibilities:
• Develop and execute long-term customer support strategies to boost satisfaction and loyalty
• Lead and manage the customer support team
• Handle risk and incident management effectively
• Optimize processes using modern tools (CRM, AI solutions) to improve efficiency and service quality
• Analyze customer interaction data and provide actionable reports to senior management
• Collaborate with Legal, Sales, Marketing, and other teams for a unified customer service approach
🎯 Candidate Requirements:
• Minimum 5 years in senior customer service roles in iGaming
• Strong leadership skills and experience in high-pressure, high-responsibility environments
• Excellent analytical, communication, and negotiation skills
• Hands-on experience with modern CRM and customer support tools
• Fluent in English and Russian or Ukrainian
➡️ Apply: Send CV to
📲 Or via Telegram:
#apercon
tips_and_updates
Как откликнуться эффективно
- arrow_right1–2 релевантных кейса (ссылки/скриншоты)
- arrow_rightСроки и формат работы (когда на связи)
- arrow_right2–3 уточняющих вопроса по задаче
handshake
Рекомендации работодателю
- arrow_rightОпишите результат и критерии приёмки
- arrow_rightУкажите бюджет/вилку — это повышает качество откликов
- arrow_rightСразу обозначьте сроки и доступность по коммуникациям
lists
Ещё вакансии
Junior Тестировщик
TechSearch
Не указан
Офис
Полная занятость
Стажер Дизайнер
Avito
Не указан
Офис
Полная занятость
Старший специалист по разработке и реализации промо мероприятий
Т2
Не указан
Офис
Полная занятость
Креативный копирайтер
SETTERS
Не указан
Гибрид
Полная занятость
Head of Product (Produkty dlya marketinga / CRM)
Cian
Не указан
Гибрид
Полная занятость
Онлайн Методист
Home digital school
от 100 000 ₽
Удалённо
Полная занятость