Менеджер по работе с просроченной задолженностью

Location: Remote or office in cities of presence in Russia, with preference to be near team in office during first 3 months

Salary: from 80,000 ₽

Fintech company creating online banking and services for entrepreneurs and enterprises with over 700,000 clients.

What you will do

• Communicate with clients in difficult financial situations regarding debt repayment terms and procedures.
• Analyze client situations deeply and find individual solutions.
• Update client information regularly to forecast and prevent difficulties.
• Participate in team projects to develop new approaches for working with complex clients.

Requirements

• Experience with legal entities for at least 1 year in sales, client service, client support, or debt collection.
• Ability to balance respect and understanding for clients with company goal focus.
• Proficiency in CRM systems and multitasking.
• Empathy and ability to find approach to different people.

Nice to have

• Experience negotiating with difficult clients, including payment delay issues.
• Knowledge of banking sector and product lines for legal entities.

Culture & Benefits

• Official salary starting from 80,000 ₽ with discussion based on skills and expectations.
• Flexible remote or office work with comfortable workspaces and rest zones.
• Company-paid courses, library, and online learning platform.
• Autonomy in work methods without micromanagement.
• Health insurance with dental care, regular health checks, and 4 extra days off annually after probation.
• Active corporate life with events and sports activities.